Terms & Conditions

By accessing or using the WinSpirit Casino platform ("the Platform"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("the Player") and WinSpirit Casino ("we", "us", "our"). If you do not agree to these Terms in their entirety, you must immediately cease using the Platform.

These Terms apply to all users of the Platform, including without limitation players, visitors, and others who access or use the Platform from Australia.

You must be at least 18 years of age to register an account and use the Platform. By registering, you warrant that:

• You are at least 18 years of age and legally able to enter into a binding contract. • You are located in a jurisdiction where online gambling is lawful. • You are not a resident of a jurisdiction where online gambling is prohibited. • You are not a compulsive gambler or otherwise prohibited from gambling. • You are registering an account solely on your own behalf.

WinSpirit Casino reserves the right to request proof of age and identity at any time. Accounts found to be owned by individuals under 18 years of age will be immediately closed and all funds forfeited.

Each player may hold only one account with WinSpirit Casino. Duplicate accounts are strictly prohibited. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must ensure that all information provided during registration is accurate, current, and complete. You must notify us immediately if you discover any unauthorised use of your account. WinSpirit Casino will not be liable for any loss or damage arising from your failure to comply with these obligations.

Accounts that remain inactive for a period of 12 consecutive months may be classified as dormant and subject to administrative fees as outlined in our Dormant Account Policy.

All transactions on the Platform are conducted in Australian Dollars (AUD) unless otherwise specified. Minimum and maximum deposit and withdrawal limits apply and are subject to change without prior notice.

Deposits are credited to your account instantly upon successful processing. Withdrawal requests are processed within 24–72 hours, subject to identity verification and any applicable security checks.

WinSpirit Casino reserves the right to conduct security checks prior to approving withdrawals. Supporting documentation may be required, including but not limited to government-issued photo identification, proof of address, and proof of payment method.

All bonuses and promotional offers are subject to specific terms and conditions which are communicated at the time the offer is presented. Unless otherwise stated, bonuses are subject to wagering requirements before any associated funds or winnings may be withdrawn.

WinSpirit Casino reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time and without prior notice. Abuse of bonus offers, including but not limited to creating multiple accounts to claim multiple bonuses, will result in the forfeiture of all bonus funds and winnings and may result in account suspension.

Bonuses are only available to players who have completed the identity verification process.

WinSpirit Casino uses independently audited Random Number Generator (RNG) technology to ensure that all game outcomes are entirely random and fair. Any attempt to manipulate game outcomes, exploit software errors, or use artificial intelligence or automated systems to gain an unfair advantage is strictly prohibited.

If WinSpirit Casino reasonably suspects any fraudulent activity, cheating, or manipulation, we reserve the right to immediately suspend or terminate the relevant account, withhold any pending or future withdrawals, and report the matter to relevant regulatory authorities.

WinSpirit Casino is committed to promoting responsible gambling and assisting players who may have a problem. We offer the following responsible gambling tools:

• Deposit limits (daily, weekly, monthly) • Session time limits • Reality checks • Cooling-off periods • Self-exclusion

To activate any of these tools, please contact our customer support team or visit our Responsible Gaming page. We strongly encourage all players to gamble responsibly and to seek help if gambling is affecting their life. The National Gambling Helpline is available 24/7 at 1800 858 858.

WinSpirit Casino collects, processes, and stores personal data in accordance with applicable privacy legislation, including the Australian Privacy Act 1988 (Cth). We are committed to safeguarding your personal information and will only use it for the purposes outlined in our Privacy Policy.

By using the Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy. We use industry-standard security measures including 256-bit SSL encryption to protect your data during transmission and storage.

To the maximum extent permitted by applicable law, WinSpirit Casino, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of revenue, loss of profits, or loss of data.

WinSpirit Casino's total liability for any claim related to the Platform shall not exceed the total amount deposited by the player in the twelve (12) months preceding the date of the claim.

WinSpirit Casino reserves the right to amend these Terms at any time. Material changes will be communicated to players via email or in-platform notification with a minimum of 14 days' notice prior to the changes taking effect. Your continued use of the Platform after the effective date of any amendments constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically for any changes. If you do not agree to any modification to these Terms, you must cease using the Platform immediately.

These Terms shall be governed by and construed in accordance with the laws of the relevant licensing jurisdiction. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

If you have a complaint about the Platform, please contact our customer support team in the first instance. We aim to resolve all complaints within 14 business days. If we are unable to resolve your complaint to your satisfaction, you may escalate it to our licensing authority.